My Account
82 articles
- Review Actions Overview
- How do I contact my customer if they leave a low rating?
- I have a customer who wants to leave a review but doesn't want to use the review link. What can I do?
- What does "Change Follow-Up Date" do?
- What does "Mark Order as Cancelled" do?
- What does "Create Your Public Company Response" mean?
- What does "Contact the Customer" mean?
- What does "Submit to Shopper Approved for Review" mean?
- How can a customer update their review?
- Using The Product Link
- Can Shopper Approved send out an email blast to my customers for me?
- Can I use a QR code to collect reviews?
- How do I send a customer a review link?
- Can I share reviews between multiple domains?
- What is the difference between the checkout and post-fulfillment surveys?
- How does Shopper Approved work?
- Checkout Survey vs Post-Fulfillment Survey
- The Importance of Collecting Reviews
- How do I change my domain name?
- How do I update the main account holder?
- What if I can't log in to my Shopper Approved account?
- How do I add a staff member to my account?
- Adding a Company Logo to the Follow-Up Email
- How to Upload a Logo to your Shopper Approved Account
- How to change the primary admin
- Staff Accounts
- I am selling the company and the new owner wants to keep Shopper Approved- now what?
- How do I add subdomains to my Shopper Approved account?
- How do I add another domain to my Shopper Approved account?
- How do I edit the email my customers receive after checkout?
- How do I find my Shopper Approved Domain Information (Site ID, API Token)?
- Shopper Approved Certificate Page
- If I cancel my account, can I still display the Shopper Approved widgets?
- How to Add Business Information to your Shopper Approved Account
- How to Customize the Follow-Up Email and Post-Fulfillment Survey Timing
- How to Add your Business to the Shopper Approved Directory
- How to Enable the Email All Feature
- How to Enable Mandatory Comments
- How to Enable Review Reminder Emails
- Shopper Approved Account Settings
- Domain Verification
- Email Notifications
- Email and In-app Notification Settings
- New Review Filter Menu Setting – Set the Default View Order
- Can I put Shopper Approved widgets on my checkout page?
- How to Generate a Rotating Widget
- How to Generate a Shopper Approved Product Page Widget
- What is the hex code for the Shopper Approved orange?
- How to generate a Shopper Approved review page widget
- Shopper Approved Milestone Awards
- How to "favorite" a review
- Product page code settings explained
- Product Category Star Code
- Shopper Approved Seals and Widgets
- New SVG Seals
- Trust Stack
- New Review Badges
- Rotating GIF and Legacy Seals
- Exporting reviews from your dashboard
- HIPAA regulations and reviews
- What About My Negative Reviews?
- How to submit a review to Shopper Approved for potential removal
- Are there safeguards in place to protect people from abusing the system?
- Shopper Approved and GDPR
- A breakdown of the dates shown in the Shopper Approved dashboard
- How do I see my product list in my Shopper Approved dashboard?
- If I cancel my Shopper Approved account, do my reviews stay on the certificate page?
- New Review Icons
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