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I have a customer who wants to leave a review but doesn't want to use the review link. What can I do?

Options for customers to leave a Shopper Approved review.

For customers who aren’t tech-savvy or aren’t comfortable submitting a review using the link, we can still obtain their feedback and manually post a review for them.

To do so, we will need the customer's full name, order number and email address.


​ Note: we also need the product ID if we’re asking for a product review.

You can forward [email protected] an email from the customer where this information was given, or request that we reach out to the customer directly.
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From there, we will take the customers review and publish that for them.
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