9 articles
Review Actions Overview
How do I contact my customer if they leave a low rating?
I have a customer who wants to leave a review but doesn't want to use the review link. What can I do?
What does "Change Follow-Up Date" do?
What does "Mark Order as Cancelled" do?
What does "Create Your Public Company Response" mean?
What does "Customer Resolution" mean?
What does "Submit to Shopper Approved for Review" mean?
How can a customer update their review?