Your export file
Shopper Approved wants to make viewing your reviews as easy as possible!
Your Shopper Approved dashboard offers several different export options for your merchant and product reviews. The reviews export to a spreadsheet, where you can sort, organize, and keep a personal record of the reviews you've collected.
Finding your reviews to export
The export reviews file is located in the "Review Tools" section of your navigation menu at the top of your dashboard under "Review Export":
You have several different export options for store reviews.
To see all reviews and ratings, click on the export file “All individual reviews and ratings. It will not include the custom questions":
This file will export into a spreadsheet, where you can sort and filter the reviews as you would like.
You can see we have an export for custom-only questions if you have added custom questions to your surveys.
To export your product reviews, you will change this drop-down menu to "Product Ratings and Reviews":
You can also select a date range here if that would help simplify and filter your export.
In the Manage Store Ratings and Manage Product Ratings tabs, you can also customize your export of reviews by using the filter to the right of the screen. Once the appropriate filter is selected, you can add the date range you are looking for, and export:
More information
If you have any questions, please don't hesitate to reach out to [email protected].