Shopper Approved

How do I change my domain name?

How do I update the main account holder?

What if I can't log in to my Shopper Approved account?

How do I add a staff member to my account?

This article demonstrates how to add your company's logo to the Shopper Approved emails.

Adding a Company Logo to the Follow-Up Email

This article covers how to upload your company logo to the dashboard.

How to Upload a Logo to your Shopper Approved Account

This article walks you through switching your Primary Admin in your Shopper Approved dashboard.

How to change the primary admin

This article will show you how to add or remove a staff account within Shopper Approved.

Staff Accounts

I am selling the company and the new owner wants to keep Shopper Approved- now what?

How do I add subdomains to my Shopper Approved account?

How do I add another domain to my Shopper Approved account?

Here's how to edit the follow-up email your customers receive post purchase.

How do I edit the email my customers receive after checkout?

In order to place Shopper Approved code, you will need unique tokens.

How do I find my Shopper Approved Domain Information (Site ID, API Token)?

This article gives a break down of the Shopper Approved certificate page.

Shopper Approved Certificate Page

Shopper Approved widgets can only be displayed for active paying customers.

If I cancel my account, can I still display the Shopper Approved widgets?

This article covers how to add your business contact information to the dashboard.

How to Add Business Information to your Shopper Approved Account

This article explains how to customize the number of days the follow-up email is sent to customers after checkout and how to customize the follow-up email.

How to Customize Your Follow-up Days and Email

This article explains how to get your business added to the Shopper Approved directory for an additional SEO boost.

How to Add your Business to the Shopper Approved Directory

This article explains how to enable the "Email All" feature to send full review requests to all customers who checkout on your website.

How to Enable the Email All Feature

This article explains how to enable Mandatory Comments for your surveys.

How to Enable Mandatory Comments

This article explains how to enable review reminder emails including the visual review reminder.

How to Enable Review Reminder Emails

This articles outlines the recommended settings for your Shopper  Approved account.

Shopper Approved Account Settings

This article goes over the Domain Verification feature

Feature Beta - Domain Verification

Account Setup & Changes

Find answers and get help from Intercom Support and Community Experts

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