After logging in to your Shopper Approved account, click on your name in the top right-hand menu, and then "Users":

Scroll down a little way. Click on the "Add a Staff Member" link on the right-hand side of the page.

Easily create logins for any staff members to manage and respond to your Shopper Approved reviews, or give access to a developer to assist with the integration. After you enter a name, and email address, and select their role, instructions will be sent via email to create a password.

After you have added the staff member, they will appear in the list of Current Staff Accounts. Let's look at the different options and settings you can change with your staff accounts.

The pencil icon will allow you to assign permissions and, if you have multiple domains, assign the staff member to a specific domain or to multiple domains. You can also change the role assigned to this staff member. Note: Access for exports can be given once "View/Grant Additional Permissions" has been selected.
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The bell icon will allow you to adjust the email notifications this staff member receives.
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The key icon will send a password reset email and the last icon will remove the

staff member.

If you experience an error or your team is unable to access their staff account please reach out to [email protected] we are happy to assist.