Recommended Account Settings:
Upload your Company Logo
Once uploaded your logo will appear in the Shopper Approved dashboard when you log into your account. Most importantly, your logo will appear on surveys and the certificate page providing a personalized look. See instructions here.
Add Business Contact Information to your Account
After adding your business contact information to your account you can choose to have the information displayed publicly on your certificate page. Potential customers who visit your certificate page can see this information and know how to contact your business. Adding these details can also help your Shopper Approved reviews appear on your Google My Business (GMB) profile. See instructions here.
Add “About Us” Content to your Certificate Page
Adding at least 300 words of unique content to your Shopper Approved certificate page can help educate potential customers about who you are and why they should purchase from you. Including high-quality content in the “About Us” section can also help search engines see the importance of your certificate page which can help the certificate rank even better in search results. See instructions here.
Get Added to the Shopper Approved Directory
Just below the “About Us” section in the dashboard, you can select a Main Category and Sub Category for your business which adds you to the Shopper Approved directory giving you another search result in Google. See instructions here.
Enable Email All
Enabling email all should help increase the conversion rate of the number of full reviews you collect by sending the follow-up email to every customer who checks out on your site. See instructions here.
Enable Mandatory Comments
Mandatory comments require customers to attach comments to their overall seller rating before they’re able to submit a review. Requiring comments is helpful so you receive valuable feedback from your customers and helps you collect more high-quality reviews. See here for instructions.
Enable Review Reminder Emails (including visual reminders)
Review Reminders can help increase the number of full survey reviews you collect by reminding customers to leave you a review. See instructions here.
If you have any questions or need assistance, please contact our dedicated support team at [email protected].