Ensure that your review requests reach customers at the optimal time by adjusting follow-up settings in your dashboard. You can also personalize the email content to better align with your brand voice. See instructions here.

Increase your full review conversion rate by enabling the "Email All" setting, which ensures that every customer who checks out receives a review request. See instructions here.

Enabling mandatory comments prompts customers to provide written feedback along with their rating. This helps you gather more detailed, high-quality reviews. See instructions here.

Personalize your surveys and certificate page by uploading your company logo. This enhances brand recognition and builds trust with potential customers. See instructions here.

Make it easy for customers to reach you by adding your business contact details to your certificate page. This can also help your Shopper Approved reviews appear on your Google My Business (GMB) profile. See instructions here.

Domain verification confirms your company’s control over the account, enhancing security and trust with customers and partners. It prevents unauthorized access and ensures your authenticity. See instructions here.

Adding at least 300 words of unique content to your certificate page helps potential customers learn more about your business and boosts search engine visibility. See instructions here.

Selecting a Main and Sub Category for your business adds you to the Shopper Approved directory, giving you additional exposure in Google search results. See instructions here.

Increase review collection rates by enabling automated reminders, including visual cues, to encourage customers to leave a review. See instructions here.

If you have any questions or need assistance, please contact our dedicated support team at [email protected].