My Account
76 articles
How to use our Help Center and Chat Bot
How to use the filter menu in your Shopper Approved dashboard
Review Actions Overview
How do I contact my customer if they leave a low rating?
I have a customer who wants to leave a review but doesn't want to use the review link. What can I do?
What does "Change Follow-Up Date" do?
What does "Mark Order as Cancelled" do?
What does "Create Your Public Company Response" mean?
What does "Contact the Customer" mean?
What does "Submit to Shopper Approved for Review" mean?
How can a customer update their review?
Using The Product Link
Can Shopper Approved send out an email blast to my customers for me?
Can I use a QR code to collect reviews?
How do I send a customer a review link?
Can I share reviews between multiple domains?
What is the difference between the checkout and post-fulfillment surveys?
How does Shopper Approved work?
Checkout Survey vs Post-Fulfillment Survey
The Importance of Collecting Reviews
How do I change my domain name?
How do I update the main account holder?
What if I can't log in to my Shopper Approved account?
How do I add a staff member to my account?
Adding a Company Logo to the Follow-Up Email
How to Upload a Logo to your Shopper Approved Account
How to change the primary admin
Staff Accounts
I am selling the company and the new owner wants to keep Shopper Approved- now what?
How do I add subdomains to my Shopper Approved account?
How do I add another domain to my Shopper Approved account?
How do I edit the email my customers receive after checkout?
How do I find my Shopper Approved Domain Information (Site ID, API Token)?
Shopper Approved Certificate Page
If I cancel my account, can I still display the Shopper Approved widgets?
How to Add Business Information to your Shopper Approved Account
How to Customize Your Follow-up Days and Email
How to Add your Business to the Shopper Approved Directory
How to Enable the Email All Feature
How to Enable Mandatory Comments
How to Enable Review Reminder Emails
Shopper Approved Account Settings
Domain Verification
Can I put Shopper Approved widgets on my checkout page?
How to Generate a Rotating Widget
How to Generate a Shopper Approved Product Page Widget
What is the hex code for the Shopper Approved orange?
How to generate a Shopper Approved review page widget
Shopper Approved Milestone Awards
How to "favorite" a review
Product page code settings explained
Product Category Star Code
Shopper Approved Seals and Widgets
Exporting reviews from your dashboard
HIPAA regulations and reviews
What About My Negative Reviews?
How to submit a review to Shopper Approved for potential removal
Are there safeguards in place to protect people from abusing the system?
Shopper Approved and GDPR
A breakdown of the dates shown in the Shopper Approved dashboard
How do I see my product list in my Shopper Approved dashboard?
If I cancel my Shopper Approved account, do my reviews stay on the certificate page?
New Review Icons