What is Smart Surveys? What is Labl?
Smart Surveys is a new Shopper Approved feature that allows clients to schedule the sending of the follow-up survey based on order delivery confirmation.
Currently, there are two ways to use Smart Surveys:
Enabling Dynamic Survey Sending in our Shopify app
Integrating with Labl
Labl (https://lablpx.com/) is a shipping software that allows businesses to ship their products at a discount compared to traditional shipping methods, and they offer optional package protection and other services to customers as they’re checking out. Through our partnership with them, Shopper Approved clients get all of the following services for free:
Labl Ship (Order Management System)- https://lablpx.com/products/ship/
Labl Protect (Shipping Protection) - https://lablpx.com/labl-protect/
Labl Returns and Exchanges- https://lablpx.com/products/returns-and-exchanges/
Labl Warranty- https://lablpx.com/products/warranty/
Shopper Approved Smart Surveys feature
If you have any questions, please reach out to [email protected].