Types of Accounts
There are four types of Staff Accounts within Shopper Approved.
A Developer role would have access to all the coding within your Shopper Approved account. This would be most beneficial for clients who choose to own their own integration.
Someone with Accounting access would be able to control everything with Billing. They would be able to view past payments and edit payment information.
This staff account would be appropriate for someone who is good at customer service. They would have access to the tools we provide to to manage the reviews you’ve collected.
An Admin on your account would be able to oversee everything within the account and be able to add and remove users.
How to Add a Staff Account
An Admin would be able to add a staff account by logging in and selecting the Accounts tab on the left hand side. They would need the employee’s name, the email address they will use to access the account, and the account type.
The employee would then receive an email to set up their staff account. Once they do so, they will have the access the Admin granted for them.
How to Remove a Staff Account
Once an employee sets up their staff account, they will appear under Current Staff Accounts within the Accounts tab in Admin’s account. From there, an Admin would be able to select the Remove Staff Member link. When they do so, there is a dialog box to confirm the deletion.