Shopper Approved

This article will explain how to resolve a token mismatch so new reviews won't be "pending."

How to Fix a Token Mismatch

What if a customer has ad-blockers that are keeping them from seeing the checkout survey?

Troubleshooting Shopper Approved

How do I add an order ID next to my reviews?

Thank You Page & Product bolt-on Code

It's always beneficial to place a test order to ensure the code is working properly.

Verify your survey is working properly by placing a test order

Troubleshooting Surveys

This article will outline what schema is, and how it affects your site and searches.

Category schema

This article goes over what you can do if you already have schema on your product pages but it does not contain review markup

Existing schema and Shopper Approved

This article goes over the requirements to have our review widget inject review schema onto your product pages.

Am I Eligible for Product Review Schema?

Troubleshooting Widgets

Find answers and get help from Intercom Support and Community Experts

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