After logging in to your Shopper Approved account, click on Account Settings menu on the upper right part of your dashboard. From there, click into "Users".

Scroll down until you see the 'Add a Staff Account' section. Easily create logins for any staff members to manage and respond to your Shopper Approved reviews. After you enter a name, email address, and assign their account type, instructions will be sent via email to create a password. If you have multiple domains, you can assign them to a specific domain or to multiple domains.

After you have added the staff member, their list will appear in the list of Current Staff Members. If you want to give a user more permissions, select "Options" next to their name.

You can customize their permissions by changing their account type to Custom and selecting which areas they have access to.

You can also remove a staff member, reset their password and manage their email notification settings.


If you experience an error or your team is unable to access their staff account please reach out to we are happy to assist. 

Did this answer your question?