Shopper Approved has partnered with Answerbase to bring our clients Q&A functionality. This will allow you to collect questions and answers on your product pages to increase consumer confidence and boost conversion.
Answerbase has a few tools available, but the main integration includes the Q&A widget, the call to action widget, and the conversion tracking. The Q&A widget and the call to action widget will be placed on product pages and category pages (if applicable). The conversion tracking will be placed on the "thank you" page and provides a report in your Answerbase dashboard on how Q&A has helped with your conversions.
Call to action widget example
Q&A widget example
Answerbase has a great help center where you can find answers to most questions that might come up during the integration. If Shopper Approved is doing your integration, we'll complete this for you. If you're doing the integration yourself please follow this article for our full integration guide.
The Q&A widget is covered in the integration guide above. For more information on conversion tracking go here.
For a list of supported parameters, go here.
For any questions you have about Answerbase that you are not able to find an answer for in the Answerbase help articles, please reach out to [email protected]