If you are using Shopify's new checkout extensibility, our code will need to be added via a custom pixel under Customer Events.
In order for us to place the code on your site, we will need access to Customer Events.
To give us access, please follow these steps:
Go to Settings
Select Users and Permissions
Choose the Account
Select the Partner or Collaborator
Scroll down to Store Settings
Select "View Customer Events" and "Manage and add custom pixels"
Select Save and Confirm
If you are placing the code yourself, please see here: https://help.shopperapproved.com/en/articles/9671004-how-to-add-a-custom-pixel-in-shopify.